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We understand that when you purchase on-line, that you don't have the opportunity to try on items beforehand. Therefore we encourage you to try on your uniforms as soon as they arrive to ensure a proper fit and comfort.
In order to allow us to properly exchange or refund your account please adhere to the following procedures:
* Garment must be returned in it's original plastic bag bearing the design name and size
* Clothing must not have been worn nor washed and must be suitable for re-stocking
* Return Authorization Number is required. Contact Spa Uniforms at 1-800-772-1408 or 601-601-2028, or info@spauniforms.com and returns must be accompanied with the Return / Exchange form properly filled out.
* Complete the Spa Uniforms Exchange / Return form which can be downloaded by clicking here
* A copy of your original receipt must be enclosed with your securely packaged item/s along with your return / exchange form |
All returns received in unused condition with all original packaging will not incur any restocking fee if returned within 30 days. Over 30 days, and a restocking fee of 15% will be assessed. Spa Uniforms Inc. does not refund shipping & handling charges for exchanges or refunds. Items returned for exchange will not incur a restocking fee, however Spa Uniforms Inc. will contact you for payment details to cover the shipping costs to send the exchange items back to you. All orders are shipped from our warehouse in Washington USA, if your order is being shipped to a destination outside of the USA, you may incur duties. Note: Items received in used condition are returned without refund to the client.
All returns / Exchanges within the USA must be shipped to:
Spa Uniforms Inc.
6920 Salashan Parkway
Building D-200
Ferndale, WA
98248 USA
Toll free: 1-800-772-1408
Tel: 604-601-2028
Fax: 604-534-9668 |
